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5 things to keep in mind when choosing a conference call provider

When you start looking for a conference call service provider, you will notice that there are many options available. Picking one that is suitable may be harder than you think it is. To make this process easier, we’ve listed 5 things that will help you make an informed decision.

Young businessman talking on the phone

Features

List down your needs and map that with the features offered by the provider. Do you need international toll free numbers? What volume can the conference call provider handle? Can you have an operator to help you through the conference call?

Try before you buy

Many conference call providers give you the option to try their service for free. Once you think you’ve narrowed down your option(s), look for a free trial so you can check the audio quality and test all claims that have been made by the sales team.

24/7 help

Conference calls are relatively easy but hitch-free conferencing may require some support every now and again. Make sure that you can find that help easily when you are looking for a conference call provider. Look for phone numbers and test how quickly they can help you. They may also have alternative means of providing help like chat buttons/ contact us forms on the website.

Add-ons – Web Conferencing

Conference call services can help you in numerous ways. You can add visuals to the conference call service on offer by using web conferencing. Check if the provider gives you options to utilise all additional services and enhance your conference calls.

Contracts

Last on the list, but very important, is caveat emptor or buyer beware. Make sure that you are not signing a contract nor have any hidden terms and fees that bind you to using the conference call service in the future. Have a comprehensive check on all the terms and conditions and look for pay as you go options.

Good luck with your search and we hope that you find the right conference call provider for you. If you need to talk to us about your options with us, you can start a live chat with our conferencing consultant.

 

Learn more about audio conferencing with Express

Topics: Teleconferencing

Last updated on July 20, 2018 12:17

Express Virtual Meetings

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