Call Us: 1300 849 300              Book a service

Create an account      Enquire

The Express Blog

The one-stop shop for all your conferencing needs.

4 reasons you should use an operator-assisted conference call service

Have you ever hosted or been part of a conference call where you are kept waiting for guests to dial in? Perhaps you’ve felt your meeting security is at risk because guests don’t record their name when they join the conference?

Maybe guests just fail to turn up altogether and late arrivals are locked out or disrupt the flow of the meeting when they attempt to join it?

operator-assisted-conference_HERO_IMAGE

Here are 4 reasons you should be using an operator-assisted conference call service:

Start on time and improve security

These common conference call issues can frustrate everyone, risk meeting security, limit productivity and sometimes even damage the reputation of the host or the company as a whole. Using an operator-assisted conference call service, however, ensures your meeting starts on time with all participants in attendance because an operator will call your guests (from a pre-arranged list provided by you) and join them into the conference on your behalf. This is also very helpful if your meeting guests lack dial-out access for any reason. Meeting security is improved because there is limited risk of unwanted guests showing up uninvited.

Dial-in and access codes not required

Dialling in guests from a list ensures the operator can introduce participants as they join the conference and perform a roll call, so there is no reliance on guests recording their names as they enter the meeting. There is no need for dial-in numbers or access codes, and additional guests can be connected by the operator while the meeting is in progress without disturbing proceedings.

Guests can be muted to avoid interruptions and unmuted if required. The conference can be locked for greater security and a permanent recording can be created for future reference.

Simplify and streamline conference calls

An operator-assisted conferencing service can simplify and streamline your conference call and help you keep your meeting on schedule. Any type of virtual meeting offers a range of benefits which centre mostly on saving time and money, as well as increasing productivity. Operator-assisted conference calls improve further on these benefits as the operator acts as a personal assistant to ensure that the meeting runs smoothly and efficiently.

Operator-assisted services - the path to flawless meetings

The freedom and flexibility of this type of conferencing service means a meeting can be scaled and customised to accommodate just about any mix of customer requirements, with the added bonus of an operator right there to troubleshoot on the spot. Employing an operator-assisted conferencing service enables the host to focus on delivering quality content rather than worrying about the mechanics or logistics of the conference call, so that flawless meetings can be executed again and again.

I'm interested in operator-assisted conferencing

 

Topics: Teleconferencing, Operator Assisted Calls

Last updated on May 4, 2018 09:36

Express Virtual Meetings

Written by Express Virtual Meetings

The one-stop shop for all your conferencing needs.

Related posts:

Leave a comment: