8 hacks for staying focused in a meeting without coffee

Posted by Vivienne New on Apr 24, 2017 8:30:00 AM


We’ve all been there. That “let’s kickstart the day” 8am morning meeting, or the meeting at 2:30pm that coincides with your post-lunch zone-out. We know that coffee can have plenty of harmful side effects, so it's time to come up with a strategy for maintaining your focus without relying on a caffeine hit.

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How to know if your email should be a meeting

Posted by Vivienne New on Apr 18, 2017 8:30:00 AM



Everyone knows that the key to any successful business is strong teamwork. Leaders need to involve the team as much as possible, scheduling meetings so everyone can participate.


While you may be tempted to avoid meetings by simply sending an email, this isn't always a good idea. So before you hit 'send' on that next email, consider these five things.

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The 9 biggest do's and dont's for managing an effective meeting

Posted by Vivienne New on Apr 10, 2017 8:30:00 AM



Whether you're running your first meeting or you've done it a hundred times, you want everything to be perfect. So what can you do to ensure a brilliantly successful meeting?

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6 easy techniques for facilitating a productive business meeting

Posted by Vivienne New on Apr 3, 2017 8:35:00 AM



It’s another Monday morning and your team is arriving for another meeting. You know what you have to look forward to - blank stares, distracted doodles and possible wasted time. However, it doesn’t have to be this way!

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Should I choose a free or paid conference call service?

Posted by Vivienne New on Mar 23, 2017 9:00:24 AM

While it can be tempting to opt for a free conference call service, the negatives often outweigh the positives. Free services are often poor quality, unreliable and don't offer the same level of security or functionality as a paid service.

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The differences between web conferencing and video conferencing

Posted by Vivienne New on Mar 14, 2017 4:55:46 PM

Many people ask us about the differences between web conferencing and video conferencing. This article aims to clear up any confusion and help you understand which form of collaboration will most benefit your business.

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An introduction to VoIP

Posted by Vivienne New on Mar 9, 2017 4:16:28 PM

VoIP stands for Voice over Internet Protocol. It refers to communication services provided via the internet. Instead of your call data being transmitted intact through a dedicated digital phone line, it is transmitted through a VoIP internet line in data "packets".

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How to set up a conference call in 5 easy steps

Posted by Vivienne New on Feb 24, 2017 3:03:06 PM


Instead of setting up an expensive and time-consuming face-to-face meeting, you can achieve your meeting goals at a fraction of the cost and time via conference call.


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Uphold client privilege and build trusting relationships on every call

Posted by Berit Richardson on Sep 27, 2016 4:38:43 PM

You’ve got a big day ahead with clients and an important schedule to adhere to. The last thing on your mind should be whether or not your phone line for meeting with clients is secure.

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Telecommunications and teleworking - the NBN story

Posted by Express Editor on Sep 8, 2016 9:09:00 AM

With the progress of the National Broadband Network (NBN) installation around Australia being roughly halfway complete, the impact on business productivity is becoming an increasingly popular topic of discussion. 

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