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Express Team

Service Guarantee

Express Partners

hitch-free conferencing

At Express, we’ll make sure your important virtual meeting goes without a hitch.

In fact we’ll show you how the combination of audio, web interface and video conferencing can be easier and more productive than a traditional face-to-face meeting. So:

  • If you’re looking for a seamless and effective teleconference system that Jenny could easily run by herself – we have it.
  • If you need someone to host the meeting so Danielle remembers to turn up – we can organise it for you.
  • If you want a fully integrated web conference system with web cam and presentation tools that even Alan would be impressed with – we’ve got it.

And if you have an unusual virtual meeting request that no one else seems capable of handling –we’re more than likely to say “yes we can.”

read more about our brand and why we're the virtual meeting experts.

Alan’s on hold.

He pressed the wrong button, and now all he can hear is hold music. He wants to speak to his team, not listen to Bach. Sally’s ready to go, but Jim thought the meeting was at 11. Danielle clean forgot, and is having a coffee. Jenny’s 10am teleconference isn’t working out the way she’d hoped. 

Alan isn’t impressed. 

Jenny’s in trouble. 

It’s time to call in the experts.

Why are we the virtual meeting experts?

Well it’s partly because we’ve been doing this for 10 years – so we can anticipate your needs. It’s partly thanks to our dedicated team of Australian based consultants, available 24/7 - who answer any questions you have, and make sure your conference runs smoothly and seamlessly. But it’s mostly down to the fact that we tend to say ‘yes’ most of the time.

If you come to us with a challenge, we like to say ‘yes we can.’ It’s in our blood – it goes back to the ‘good old days,’ when we were just starting out. Things had to work, come what may, whatever it took. We still think that way, and that’s the kind of thinking that our customers love.

Case:

Take the case of the company that needed 50+ conferencing accounts, unique pin numbers that would work in each and every conference and individualised invoices based on the conferences they joined. 

“Too hard” said their existing supplier.

“Can’t be done" said other conferencing companies. 

“Yes it can” we said.

The Result: A complex billing requirement simplified with individual detailed bills sent out each month.

From humble beginnings, we’ve grown to be one of Australia’s leading virtual meeting providers.

Is it because we have better technology than our competitors? Not exclusively - while we offer the best audio available, many conferencing platforms do deliver quality and reliability.

Is it because we’re the only company to offer Australian-based conferencing consultants 24 hours a day, 7 days a week? Possibly – but that’s not enough.

Or is it because of our can-do attitude and our desire to delight and surprise our clients with a level of service that they just weren’t expecting?  

That’s nearer the mark.